This module on Problem Solving & Decision Making goes beyond the usual scope of outlining a problem, finding its cause, generating and evaluating alternatives as well. Participants will practice and acquire creative thinking tools and learn how to think out of the box. It also incorporates the critical step of taking responsibility and action for the ideas
and problem analysis.
Fees: $480 (includes lunch, 2 breaks at a downtown 4-star hotel)
SDF: $256 & $176 (for those above & below 40 years of age)
Course Brief
A 2-day workshop to help you improve your thinking and creativity with competencies such as Identifying the problem, finding the root cause of the problem, generating creative solutions, making effective decisions and taking responsibilities for action, etc.
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The Communication & Relationship Management module focuses on competencies and skills that are needed for clear and effective communication, as well as to influence and persuade others.
The learning objectives are as follows:-
- The ability to interact effectively at the workplace, so as to build better work relationships
- The ability to be more flexible at communication so as to be able to adjust one’s style
- The ability to negotiate and resolve conflicts, to achieve ‘win-win’ solutions
- The ability to guide and lead others in the workplace
Fees: $480 (includes lunch, 2 breaks at a downtown 4-star hotel)
SDF: $256 & $176 (for those above & below 40 years of age)
Course Brief
A 2-day workshop to help you enhance and sharpen your Communication skills such as Listening, Communicating and clarifying critical information at the workplace, handling difficult people, negotiation skills, etc.
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This module focuses on the development of critical skills such as resourcefulness, adaptability and flexibility, all of which are needed for any company to have innovative results. The two terms ’initiative’ and ’enterprise’ suggest the focus of the module. ‘Initiative’ calls for employees to take responsibility to surface ideas and improvements. Whereas ‘enterprise’ denotes the work that is required to ensure that any such suggestion for improvement must be handled in an effective
and efficient manner so as to impact the bottom line.
Key learning objectives are:-
- How one can take initiatives at workplace for continuous improvement
- Identify traits of self-directed individuals and teams
- Identify and manage risks for new initiatives/projects/tasks
- Monitoring and evaluate progress of new initiatives/projects/tasks
- Observe Trends and opportunities
- Activities / case studies to reinforce learning
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Fees: $480 (includes lunch, 2 breaks at a downtown 4-star hotel)
SDF: $256 & $176 (for those above & below 40 years of age)
Course Brief
A 2-day workshop to help you improve your knowledge and skills in critical areas such as Identifying your personality, talents and how you contribute in your organization, setting and achieving goals, time management, stress management, etc
Everyday, we feed ourselves and we dress ourselves, And yet, the more important thing about developing ourselves, is often neglected on a daily basis.
This 2-day workshop is helps you become more aware of the true meaning of Learning and Developing yourself on the job. It will equip you with the skills and knowledge to identify your learning needs and style, develop learning methods and strategies, etc.
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This module on Health & Workplace Safety addresses the key skills an employee would need in the critical areas of personal health & hygiene and workplace safety.
It also incorporates the company’s own policies and procedures into the learning so that the participant can play an effective contributory role in the company’s health and safety environment.
From knowing critical information such as health providers to procedures for handling communicable diseases to aspects of mental as well as physical well being, this programme requires participants to demonstrate awareness, know how and actual hands on procedures for this competency based training programme.
Fees: $240 (includes lunch, 2 breaks at a downtown 4-star hotel)
SDF: $144 & $99 (for those above & below 40 years of age)
Course Brief
A 9 hoursworkshop to help you increase your awareness & competencies in Health & Safety, covering critical areas such as understanding the Safety Act, responsibilities of workers for Safety, understanding and preventing risks, evacuation procedures, etc.
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To win Customers and keep them coming back. The above is so obvious. After all, what’s more important than winning and keeping Customers. And yet as you observe your colleagues who need to serve others, does it look like they understand that all important strategy? Or does their behavior reflect that awareness?
Hence the importance of this 2-day workshop on Going the Extra Mile - so that they win and keep customers!
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